Terms & Conditions
The terms and conditions below are set out to help you enjoy and benefit from your Body Control Pilates classes.
Classes start on time so out of consideration for the teacher and other class members, please arrive five minutes before your class starts. The warm-up is an important aspect of each class and essential for your own safety.
It is the clients responsibility to report any injuries before the class starts.
Please remember to switch off your mobile phone.
Clients should wear stretchy comfortable clothing, layers are best. For health & safety all clients are required to wear socks.
Plan ahead and eat at least an hour before your Pilates session (2 hours if it’s a big meal) so you are energised (and not lethargic), when attending your class.
Please avoid alcohol before class.
An online enrolment form must be completed. Please ensure you update your contact or medical details or goals/aims if they change. A Covid-19 online form will also need to be completed if attending Pavilion classes.
6 week course costs £60 (half a term) 12 week course costs £115 (full term). These prices and term lengths can vary during the year according to bank holiday dates.
Payment is by online bank transfer. Please email for bank account details
If bank transfer is not appropriate, then cash or cheques are fine, thank you.
Classes are not ‘drop-in’ or ‘pay-as-you-go’ and run as a 6/7 or sometimes 5 week course (varies according to bank holidays/school term dates). Due to social distancing, there is a maximum of 9 permanent places per class. Places in classes cannot be reserved until full payment is received as there is often a waiting list for places. Before the course ends you will be invited to re-enrol for the following course, however if your payment has not been received by the first class your place will be offered to the next person waiting to join.
If you are unable to attend the next block please let us know as soon as you can so we can offer your place to someone on the waiting list.
Payment cannot be transferred into the next block and any classes missed in a block cannot be refunded separately.
Classes run as complete courses, this ensures we get to know everyone’s body and can safely and progressively develop everyone.
If you cannot attend one of your normal classes, you can book a catch up class where space is available. There are 23 classes available every week all of which are mixed ability so plenty to choose from. Catch up classes can be carried over to a future term with prior arrangement on an individual basis at the discretion of the teacher.
Catch up classes cannot be booked unless the client has booked and paid for the block in which they wish to take a catch up class. This catch-up procedure will shortly go online (rather than organised with your teacher) through an application called ‘Team Up’, where you will be able to manage your own swaps and see spaces in other classes in ‘real time’. More details to follow once set-up is finalised.
In exceptional circumstances clients can book individual classes, charged at £12 per class, this is subject to available space and at the discretion of the teacher. No more than 2 individual classes can be booked per half-term.
We will do our best to offer you an alternative class within that block. This is subject to availability and cannot be guaranteed.
Classes are usually available during the term holidays on a reduced timetable. These are bookable in advance and payment is made at the class. Cancellations must be made 24 hours in advance as these classes are very popular and usually have waiting lists. Late cancels are subject to charge.
During the summer months there are also weekly outdoor classes available, subject to the weather. Same booking/cancellation regulations apply.
PRIVATE LESSONS FOR NEW STARTERS & BEGINNERS POST INJURY ASSESSMENTS
All physio referred and other new starters will need to have a one-on-one assessment/practical ‘Introduction to Pilates’ lesson before joining class (unless attending a New Beginners Class). The cost of this is £40 for an hour face-to-face session or £30 for a 45min zoom online sessions (if preferred). A normal private lesson for regular clients is also £40 for 1 hour, or £60 for 2 clients.
All private lessons must be cancelled with a minimum of 24-hours notice; otherwise the private lesson will be payable in full.
CONTACT JULIE for further information
Julie: 07788 648438 Email : firstname.lastname@example.org